AUDAC Platform

Network sound & control audio processors

Device Settings

Device
Unique Device Address, Device Name and Device Information
Parameter NameParameter RangeParameter Definition
Full NameNot AvailableFull name is used on the drop-down selection lists and in the Dante Controller for Dante channels.
Full name is also used as device
Short NameNot AvailableShort is used on the overview screen channel labels
IconNot Available
Serial NumberNot Available
Version
Parameter NameParameter RangeParameter Definition
Firmware VersionNot AvailableIndicates the installed firmware version.
Build NumberNot AvailableIndicates the build number of the installed firmware version.
Update FirmwareNot AvailableThe available firmware version can be installed here. The latest and previous versions are both available. Using the latest AUDAC Touch version and firmware is highly recommended to get the most out of your devices.
When a new firmware version is available, the button will be highlighted in orange.
Screen
Parameter NameParameter RangeParameter Definition
Manual Brightness0-100Sets the brightness of the front display
Network Settings
Parameter NameParameter RangeParameter Definition
DHCPEnable/DisableSwitch between dynamic or static IP
MACNot AvailableMAC address of the device
IPNot AvailableThe IP address of the device can be set here when DHCP is disabled (e.g. 192.168.20.170)
MaskNot AvailableThe subnet mask can be set here (e.g. 255.255.255.0)
GatewayNot AvailableThe gateway IP address can be set here for the device that provides access to other networks, such as a router or Layer 3 gateway (e.g., 192.168.20.1).
DNS1/DNS2Not AvailableThe primary and secondary/alternative DNS addresses can be set here (e.g. 1.1.1.1)
Device Address
Parameter NameParameter RangeParameter Definition
IndexEnable/DisableYou can set a unique number to the device in a scenario where you have more than one of the same device.
Time Settings

It is important to configure the time settings correctly. This is needed for the event handler time trigger to work correctly.

Parameter NameParameter RangeParameter Definition
Time ZoneNot AvailableGMT zone can be selected based on country names
Server AddressNot AvailableThe NTP server IP address can be set in this line

Finding an NTP Server 
If your network has any restrictions, it is recommended to contact your network management to obtain the NTP address for the network you are connecting to, if the network is unmanaged or has no port restrictions then to find the IP address relative to you simply ping the address as shown below.


"europe.pool.ntp.org"
"asia.pool.ntp.org"
"oceania.pool.ntp.org"
"north-america.pool.ntp.org"
"south-america.pool.ntp.org"
"africa.pool.ntp.org"
 

Pin Code Setting 

Pin code protection is available for the MAIA series. The pin code is 0000 by default.

Reboot Device, Factory Reset and Support Logs 
Parameter NameParameter RangeParameter Definition
Reboot DeviceNot AvailableBy rebooting the device, the connection will be lost for a few minutes.
Factory ResetNot AvailablePerforming a reset will cause all settings to be reset to factory default values, including network settings.
Support LogsNot AvailableThis will download support logs, which you can provide to Audac to diagnose possible problems you might be encountering. This file is password protected, and only readable by Audac.
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